Bosemall is an online retailer operated under the business name Bosemall, selling through our website https://bosemall.my/. Our business is registered and operated from our office at 10126 Dunvegan Way, Houston, TX 77013, United States, which is also the address we use for customer correspondence and returns.

We started Bosemall with a simple idea: make it easy for customers in the United States to find the products they want at a fair price, with clear shipping and return terms and no surprises at checkout. Everything we list is described as accurately as we can, and every order is packed and dispatched by our own team from our Houston facility.

Our team handles customer questions directly. You can reach us by email at info@bosemall.my or by phone at +1 917-582-1873 during our service hours, Monday – Friday, 9:00 AM – 6:00 PM (CT). We are closed on weekends and major US public holidays, and messages received outside these hours are answered on the next business day.

We currently ship to addresses within the contiguous United States only. We do not ship to PO boxes, APO/FPO addresses, or internationally at this time. If you are outside the US and are interested in our products, please contact us and we will let you know if and when this changes.

Bosemall is an independent retailer. We are not affiliated with, endorsed by, or an authorized dealer of any brand whose products may appear on this site unless we explicitly state so on the product page. All brand names and trademarks belong to their respective owners.

If you have a question about an order, a product, or anything on this website, the fastest way to reach us is by email at info@bosemall.my. We aim to reply to every message within one business day.